SEND Help Today was born from one mother's quiet heartbreak.
For years, our founder Diana knew something wasn't right. Her child was bright, curious, creative — but also overwhelmed, misunderstood, and increasingly shut out of the system that was supposed to support them. What began as a "wait and see" suggestion from teachers spiralled into years of unanswered questions, inconsistent advice, long waiting lists, and moments of deep isolation.
Like so many parents of neurodivergent children, Diana had to become everything at once: researcher, advocate, case manager, negotiator, and emotional anchor — often with no map to follow.
She sat through appointment after appointment hearing phrases like "It's borderline", "Come back in a year", "We can't assess yet", "He doesn't meet threshold".
Every answer created a new question.
Every handoff created a new dead end.
Every missed sign came with guilt.
And behind all of it was the same quiet truth: She felt completely alone.
When the diagnosis finally came, the relief was real — but so was the realisation that the journey was only just beginning. Therapists, EHCPs, local authorities, specialist tutors, waiting lists, assessments, appeals… every parent she spoke to had the same story: a maze with no guide.
So Diana made a decision.
If the system wouldn't provide clarity, she would build it.
If parents felt alone, she would create somewhere they never had to feel that again.
If navigating the neurodiversity world felt impossible, she would build a path through it.
SEND Help Today exists because no parent should struggle in silence.
Because early support matters.
Because information should be clear, not confusing.
And because families deserve guidance, not guesswork.
This is more than a website.
It's a hand on your shoulder from someone who has walked the same path.